OUR RETURN POLICY (click to read)

Not happy with your order? Just return it. It’s that easy! If you are not satisfied with your purchase, you may return it with your original sales receipt, within three (3) days of receipt of the items to our office, and we would happily exchange the item for another item of your choice.

Please note that for your returns to be processed, the items must be in new condition

Haven’t been assembled, or used.

Must be intact in its packaging in good working condition.

Must have their original sales tags, labels and bags

Be accompanied by the original invoice/ receipt.

Be returned within 3 days of delivery / purchase whichever is later.

Kindly note that we do not give cash refunds

Please note that as Customer you are responsible for returning the items to us, including the return shipping costs associated with the return/replacement. If returning items by dispatch or courier, please note that these costs would include the cost of retrieval/return of the item and the cost of us sending the replacement item to you . We would only be responsible for return shipping costs if the item(s) sold to you are defective or where we sent you the wrong item(s).

Items returned by you would be checked to ensure that they meet the above conditions of return before the replacement items are sent out.